Effective Date: [01.12.2020]
Last Updated: [01.12.2030]
[Kist Valve Group] ("we," "us," or "our") is committed to protecting the privacy of our customers and website visitors in the United States. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information. By using our services or accessing our website [insert URL], you agree to the terms of this policy.
1. Information We Collect
We may collect the following categories of personal and non-personal information:
A. Directly Provided Data
Business Contact Information: Name, job title, company name, email, phone number, and mailing address (e.g., for quotes, orders, or support).
Transaction Details: Purchase history, product specifications, payment information (processed securely via third-party services like [e.g., PayPal, Stripe]).
Communications: Records of emails, chat logs, or service requests.
B. Automatically Collected Data
Technical Information: IP address, device type, browser, operating system, and cookies (see Section 5 for details).
Website Usage: Pages visited, time spent, and interactions on [Company Website].
C. Third-Party Sources
Data from distributors, partners, or publicly available business databases (e.g., trade shows, industry directories).
2. How We Use Your Information
We use your data to:
Fulfill orders, process payments, and deliver valve products/services.
Provide technical support, warranty services, or product updates.
Respond to inquiries and improve customer experience.
Send marketing communications (with opt-out options).
Comply with legal obligations (e.g., tax reporting, product safety regulations).
3. Sharing of Information
We do not sell your personal information. Data may be disclosed to:
Service Providers: Payment processors, logistics partners, IT vendors, or cloud storage providers under strict confidentiality agreements.
Legal Compliance: When required by law (e.g., court orders, safety recalls).
Business Transfers: In mergers, acquisitions, or asset sales (with notice to users).
4. Your Privacy Rights (U.S. Users)
Under applicable laws (e.g., CCPA), you may:
Access/Request: Ask for a copy of your personal data held by us.
Delete: Request deletion of non-essential data (exceptions apply for legal/operational needs).
Opt-Out: Unsubscribe from marketing emails via the "unsubscribe" link or contact us.
Non-Discrimination: We will not deny services for exercising your rights.
To submit a request, email [Privacy Email] or call [Phone Number]. We will verify your identity before processing.
5. Cookies and Tracking Technologies
We use cookies to enhance website functionality, analyze traffic, and personalize content.
Manage preferences via your browser settings or our cookie consent tool (if applicable).
6. Data Security
We implement safeguards including:
Encryption for sensitive data (e.g., payment details).
Restricted access to personal information.
Regular security audits and employee training.
7. Data Retention
We retain data only as long as necessary for:
Fulfilling orders, warranties, or legal requirements (e.g., 7 years for tax records).
Resolving disputes or enforcing agreements.
8. Policy Updates
We may update this policy periodically. Changes will be posted on our website with a revised "Last Updated" date.
9. Contact Us
For questions, requests, or complaints about this policy:
Email: [hongbenjiang@kstvalve.com ]
Phone: [ 86]
Address: [No.18 Dongju Road, Longyou Industrial Zone, Quzhou, Zhejiang, China]